Applications

Applications

Create a Queue Manual Call Back script in Asterisk 1.4

One of the major focuses of my IT company is Voice over IP work, particularly with the open source PBX, Asterisk. Recently, we have had a few customers ask us about customising the asterisk call queue behaviour to do "more". Top on the list of requests is a way to allow customers to leave information, rather than wait on hold, and have this information emailed for a call back at a later time. This is actually more simpler than it sounds, although it does require some careful IVR design, and some poorly documented knowledge of the asterisk queues configuration. This article explains how we did it!

See Version 1.5

So I've started thinking about how I can make See™ the "killer" Mac OSX Church Presentation app that it should be. Anyone who has used it knows how good it is - but also knows that there is so much more to go to get to that ultimate state. This is a possible screen mockup and some info. I'd really like comments on it if you have an interest.

Writing good code...

Well... it comes that time in the day when everyone needs to be reminded to write good code. I've just been setting up MySQL replication to try and add yet *another* layer of redundancy to my server setup, and I came across this FAQ in the MySQL manual. I thought it vaguely humerous from a programmers POV (point of view) so I thought I would share it.

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