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Create a Queue Manual Call Back script in Asterisk 1.4 |
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Written by Andrew Yager
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Tuesday, 22 September 2009 |
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One of the major focuses of my IT company is Voice over IP work, particularly with the open source PBX, Asterisk. Recently, we have had a few customers ask us about customising the asterisk call queue behaviour to do "more". Top on the list of requests is a way to allow customers to leave information, rather than wait on hold, and have this information emailed for a call back at a later time. This is actually more simpler than it sounds, although it does require some careful IVR design, and some poorly documented knowledge of the asterisk queues configuration. This article explains how we did it! |
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Last Updated ( Wednesday, 23 September 2009 )
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Outlook 2007 Email Autodiscovery with PHP Server |
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Written by Andrew Yager
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Saturday, 13 September 2008 |
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I have recently been doing a lot of work with Exchange 2007 and Outlook 2007 clients. They have this wonderful feature called "autodiscovery", which when your exchagne server is correctly configured allows clients to automatically pull all of their settings from the server and just work. Microsoft also introduced autodiscovery for POP3/IMAP and SMTP services. This is great, but when our clients go to set up Outlook it doesn't correctly autodetect the settings required for the mail server. Enter the autodiscover.xml script. We have written a PHP script that dynamically generates the correct autodiscover.xml file based on the clients email address. Read on for more... |
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Written by Andrew Yager
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Tuesday, 03 June 2008 |
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I've been trying for the last three or four days to understand how Drupal 6 Multistep forms work. There is a quickstart guide that shows how to write them, but it only deals with two pages, and isn't very extensible. There are a number of examples, but it turns out that these examples are generally wrong and do not work in Drupal 6. So... I sat down to work out how one would write a multistep form, and came up with this working example for Drupal 6.2. It's really basic, but should serve as a reasonable framework for someone else trying to work out what to do. (There is no finishing or submission logic in the form... just a storage engine that holds state). |
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Last Updated ( Wednesday, 28 January 2009 )
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