Blogs

Recently I've had the (pleasure?) of beginning a migration from a 9 year old qmailrocks vpopmail installation to a more modern Dovecot/postfix installation. There are a number of little things that exist in this world to create headaches, but this quick blog post is really just to share a script I think other people will find useful.

As a quick overview, our migration is taking a few steps:

I had the privilege of attending Druapl Downunder 2011 with some of my colleagues (@geoffmallo and @duncm) from Real World Technology Solutions. It was a fantastic opportunity to meet with some fellow Drupal users, chat about doing business with Drupal and get some "pro tips" for making Drupal sites sing.

One of the major focuses of my IT company is Voice over IP work, particularly with the open source PBX, Asterisk. Recently, we have had a few customers ask us about customising the asterisk call queue behaviour to do "more". Top on the list of requests is a way to allow customers to leave information, rather than wait on hold, and have this information emailed for a call back at a later time. This is actually more simpler than it sounds, although it does require some careful IVR design, and some poorly documented knowledge of the asterisk queues configuration. This article explains how we did it!